Last updated: May 28, 2026

Terms of Service

1. Acceptance of Terms

By accessing or using BlueRoots (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

BlueRoots provides a unified communications platform for managing SMS, Email, and Voice campaigns (“the Service”). Features include contact management, campaign creation and delivery, cross-channel analytics, billing management, and compliance tools designed for political campaigns and organizations.

3. Account Registration

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account at support@blueroots.io.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable federal, state, or local law or regulation
  • Send unsolicited communications in violation of TCPA, CAN-SPAM, or similar regulations
  • Transmit viruses, malware, or any other malicious code
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for harassment, fraud, or any illegal purpose
  • Resell or redistribute the Service without prior written agreement

5. Compliance Obligations

BlueRoots provides tools and default configurations to support compliance with communications regulations including TCPA, CAN-SPAM, and political disclosure requirements. However, you remain responsible for ensuring your campaigns comply with all applicable laws, regulations, and carrier requirements.

You are solely responsible for obtaining necessary consent from message recipients and for honoring opt-out requests. BlueRoots provides opt-out management features but does not guarantee compliance — the legal responsibility is yours.

6. Fees and Payment

Some features of the Service require payment of fees. You agree to pay all applicable fees as described on our pricing page or in your service agreement. Fees are non-refundable except as required by law or as explicitly stated in a written agreement.

We may change our fees with 30 days’ notice. Continued use of the Service after a fee change constitutes acceptance of the new fees.

7. Intellectual Property

The Service, including its software, design, trademarks, and content, is owned by BlueRoots and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

You retain ownership of your campaign content, contact lists, and data uploaded to the Service. By using the Service, you grant us a limited license to use your data solely for providing and improving the Service.

8. Third-Party Services

The Service integrates with third-party services including Stripe (payments) and Infobip (message delivery). Your use of these services is subject to their respective terms and privacy policies. BlueRoots is not responsible for third-party service availability or data handling.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUEROOTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount paid by you to BlueRoots in the twelve months preceding the claim.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. BLUEROOTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

11. Termination

You may terminate your account at any time. We may suspend or terminate your access to the Service if you violate these Terms or if required by law.

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.

12. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes become effective constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms, contact us at:

Email: legal@blueroots.io